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How to use company culture as change-enabler?

Monday, November 13, 2023 -
6:00pm to 8:30pm

Get the slides.

Replacing a legacy system can be a challenge. Strange, as the new system objectively seems to offer better features. What can happen if you look beyond features and requirements, and take your company culture into account?

Within Colruyt Group we have been using our own mail system for over 10 years. This software reflects values that are important to our management. It says something about who we are as a company.
Our management invested time to understand how the old features and business requirements were linked to our company values. And they visualised these links with our corporate identity in a “culture compass”.

Discover how our ‘culture compass’ helps us leave legacy behind, by showing how the features in the new tooling are different but relate to the same business requirements. And most importantly, how they map onto the same corporate values?


  • 18:00: Doors open & Networking with snacks and drinks
  • 18:30: Welcome by IIBA Brussels Chapter and host Colruyt Group
  • 18:35: How to use company culture as change-enabler?
  • 19:30: Networking
  • 20:30: Event end



Nadine Lahaye started out in journalism, but switched to functional analysis after participating in a project to develop and introduce a new editorial system. She learnt the ropes on the job in the IT department of Colruyt Group, the biggest food retailer in Belgium. She is a senior analyst in the IT Service Center supporting communication & collaboration tools on a corporate level.

Elisabeth Mertens’ first jobs were in public affairs, and she joined Colruyt Group 4 years ago. She supports top management to define a strategy in the domain of communication & collaboration. Daily she guides projects and a program to renew our communication & collaboration tools.


Event Details: 
Hybrid event
Event Location: 
Edingensesteenweg 196, 1500 Halle
Nadine Lahaye and Elisabeth Mertens
Location Name: 
Colruyt Group
Event Directions: 
0,00 €