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How to tackle businesses biggest challenge: resistance to change and employee performance.

Thursday, December 17, 2020 -
7:00pm to 8:00pm
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How to tackle businesses' biggest challenge: resistance to change and employee performance.

IIBA Brussels Chapter is eager to welcome you on Thursday the 17th of December 2020 for an inspiring online session with Agnesia Agrella

What: How to tackle resistance to change and employee performance.
Who: Agnesia Agrella
When: Thursday, December 17th, 2020 - 19h00-20h00
Where:  Online Session (Link will be communicated to all registered participants)


Under normal circumstances, businesses must constantly adapt to the needs of their customers, requests from regulators, changes in technology and the demands of their shareholders, but COVID has added another very complex layer. In this webinar, we will explore the skills and techniques that management, project teams, and staff can use to change these challenges into opportunities.

74% of all office conflict can be linked to communication.

Before the pandemic, we saw statistics from various surveys that 85% of employees in large corporations are disengaged (Gallup survey 2019). Just 26 % of respondents of McKinsey Survey in 2015 say the transformations they were most familiar with have been very or completely successful at both improving performance and equipping the organization to sustain improvements over time. (Meaning that 74% have not been successful). An estimated 70% of workplace issues can be traced back to problems in communication.

With all the global change due to the pandemic people have so much more to deal with, think about and many have to find new ways of earning a living. The world has changed and change in our businesses are not contained to just project teams anymore.

Considering all these factors, communication and more so effective communication should be the most important aspect of any change project in an environment where volatility, uncertainty, complexity, and ambiguity have increased beyond our wildest imagination.

The world of neuroscience has done incredible research on change and how the body reacts under severe pressure and stress. The research is showing that most people can benefit from building their capacity to regulate their emotions, attitudes, and behaviours and that self-regulation of emotions leads to improved communication, collaboration, engagement, and performance.  Self-regulation of emotions is a skill most people are not aware of.

In our webinar on 17 December 2020, Agnesia Agrella will share why Failures of emotional self-regulation are central to the majority of conflict in teams and how this skill can benefit the Business Analyst.

As BA herself, with more than 15years of experience, she understands the demands on the BA. What it is like to work in environments where people may not want the change but the business has to adjust to environmental changes or external customer requirements.

She led various projects into a vision where the business did not know how to achieve their requirements and IT telling them it cannot be done. She uses these techniques to take her project team and SME’s on a fun, creative, and enjoyable journey to create results that the business and IT did not know was possible.

As Agnesia will bring in quite some interaction, make sure you have pen and paper ready.

Join this inspiring event to learn from and share with your fellow practitioners!

About our speaker: 


Agnesia Agrella is a Business Architect, a Craniosacral Therapist and change specialist that helps
business owners double the value of their business in 2 to 3 years.

She believes that each business is a system as complex as that within the human body.
When a body’s system works well, it is healthy and when a business’s system works well, it
generates profit. She combines the power of the human body with a clear business focus to
create extraordinary environments to allow management and employees to achieve
extraordinary results.

She is the author of Amazon best selling book, “Your money is your business.”


Please register below to join our evening session on December 17, 2020.
This event is free but registration is required.

Event locations:
This webinar will be held in an online Zoom session.

Please register here to join our interesting webinar with Agnesia Agrella.

Event Details: 
Event Location: 
Agnesia Agrella
Location Name: 
Online Session
Event Type: 
0,00 €